ALL-IN-ONE


COMMUNICATIONS


AND


COLLABORATION

INCREASE PRODUCTIVITY AND COLLABORATION

  • Communicate how you want, wherever you are, with integrated voice, chat, video conferencing, screen and file sharing, and file backup
  • Work from virtually anywhere, at anytime, on most any iOS or Android-enabled smart device
  • Switch seamlessly from your desktop to your mobile device, and vice versa,with integrated mobile and desktop apps

LOWER COSTS

  • Save up to 50% on your monthly phone bill when compared to traditional phone service
  • Consolidate voice and data onto one network
  • Reduce infrastructure and operating costs with no additional hardware to buy
  • Flat, per-user rates with no hidden fees and month-to-month contract options

INCREASED RELIABILITY

  • Includes 99.999% financially-backed uptime SLA
  • Proprietary Elevate VoIP tests help ensure a reliable connection and high voice quality
  • Redundant East/West datacenters increase reliability and reduce latency

SIMPLIFIED SCALING & MANAGEMENT

  • Order service according to the number of users; no guessing number of lines needed
  • Ordering additional service is easy and can be done online
  • Manage service and features using user-friendly portal

BUSINESS CONTINUITY

  • Elevate automatically rings to all of your end points (desk phone, mobile, etc.) with every call
  • In the event that you don’t answer, it routes the call to any number you choose (branch office, automated attendant, mobile number, etc.).

PHONE SYSTEM

  • Cloud-based phone service with 90+ enterprise-grade calling features and excellent network call quality and uptime
  • System configuration and call reporting are managed from a single web-based portal
  • Protect your business and increase employee productivity with built-in
  • Spam Caller Protection

DESKTOP

  • Meet face-to-face in HD video and share your screen for more interactive and productive meetings with colleagues and customers
  • Access to advanced features – like automatic meeting lock, virtual backgrounds, meeting transcriptions, and more.

REMOTE OFFICE

  • Elevate’s preconfigured phones can be plugged in to any location that has an internet connection
  • Remote desk phones work exactly the same way as they do in the office, with access to all the same features and functionality as everyone else in the company

CONTACT CENTER

  • Voice, chat, and e-mail queues combine into a single omni-channel experience
  • Provide exceptional customer interactions with customizable call flows

PHONE

  • Phones are plug and play, delivered pre-configured to work seamlessly with the Elevate service
  • No special setup or technician required
  • Includes world-class manufacturers such as Poly, Cisco, and Yealink, with many models to choose from to meet any business need


VOICEMAIL

  • Voicemail can be managed and accessed according to user needs. Listen and manage from the desktop phone, or through the mobile app
  • Transcribed voicemail messages can be delivered via email, or viewed on the mobile app
  • Voicemail can be received or forwarded as a downloadable email attachment

ELEVATE INTEGRATIONS PLATFORM

Elevate’s integration platform connects powerful voice, chat, video conferencing, and contact
center functionalities into everyday business applications like Google®, Microsoft®, Salesforce®
and more – driving higher productivity and increasing customer retention at no heavy cost.